We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make bookings, or engage with our services. By using our website or services, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We collect various types of personal information to provide and improve our services to you, including:
- Personal Identification Information: This includes your name, email address, phone number and other information necessary for booking travel services.
- Payment Information: Credit/debit card details, billing address, and payment preferences are collected for processing transactions.
- Travel Preferences and History: Information about your travel preferences, past trips, accommodation choices, and special requests.
- Website Usage Data: Information about how you access and use our website, such as IP addresses, browser types, device types, pages visited, and timestamps.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings: To complete your travel bookings, issue tickets, confirm reservations, and handle any related travel logistics.
- To communicate with you: To send confirmations, updates, and promotional offers related to your travel preferences.
- To improve our services: To analyze trends, improve our website functionality, and personalize your experience.
- To comply with legal obligations: To meet legal and regulatory requirements related to travel and payments.
- To provide customer support: To assist you with inquiries, cancellations, or any issues that arise during your travel experience.
3. Sharing Your Information
We may share your personal information with third parties in the following cases:
- Service Providers: We share your information with travel partners, airlines, hotels, car rental agencies, and other third-party providers who assist in providing the services you request.
- Payment Processors: We use third-party payment processors to handle transactions securely. These providers do not store your payment details but may collect your information in accordance with their privacy policies.
- Legal Compliance: We may disclose your personal information to comply with legal requirements, such as responding to subpoenas or requests from law enforcement.
We do not sell or rent your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure payment processing systems, and internal data protection policies. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your information deleted, please contact us at support@wowxp.com , and we will comply with your request to the extent permitted by applicable laws.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, such as to remember your preferences or track website usage. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may request that we update or correct any incorrect or incomplete information.
- Deletion: You may request that we delete your personal data (subject to legal exceptions).
- Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by following the instructions in the emails or contacting us directly.
To exercise these rights, please contact us at [Insert Contact Email].
8. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information.
9. International Data Transfers
As we may operate globally, your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws, but we will take steps to ensure that your information is protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
WowXP Travel
Email: admin@wowxp.com
Phone: +91-9019257586
Bengaluru,KA,IND
Thank you for trusting WowXP Travel with your travel plans.